Open work orders
18
↗ 4 received today · demo
TUESDAY · OCTOBER 20, 2026
The workshop at a glance
Your queue, bays, and handoffs in one place.
FIELDNOTE CYCLEWORKS · OWNER VIEW
Keep the wheels
turning smoothly.
See what arrived, what is on the stand, and what is ready to roll.
SAMPLE OPERATIONS ONLY
Active service bays
5 / 7
2 bays available · demo
Awaiting approval
3
Customer quote review · demo
Ready for pickup
2
Pickup windows assigned · demo
On the stands
Current sample service queue
Maya Chen · Touring 520
WO-2641 · Full service
ETA 2:30p
Owen Brooks · City Commuter
WO-2638 · Brake tune
ETA tomorrow
Priya Shah · Gravel 1x
WO-2635 · Drivetrain
Awaiting OK
Leo Martin · Road carbon
WO-2631 · Wheel true
Pickup 4:00p
Workshop notes
Recent demo activity
Quote sent to Priya ShahWO-2635 · $86.00 sample · 10:42 AM
Parts reserved for OwenWO-2638 · brake pad set · 9:55 AM
Leo's wheel marked readyWO-2631 · bay 4 · 9:18 AM
New intake: Maya ChenWO-2641 · service check · 8:46 AM
Fieldnote Cycleworks · Arthur Lane · fictional example workspace · no real customers, payments, bookings, or connected systems
SERVICE FLOW · WORK ORDERS
Work orders
Track a repair from intake to collection.
18 DEMO TICKETS
| Work order | Service | Mechanic | Status | Promise | Next step |
|---|---|---|---|---|---|
| WO-2641 Maya Chen · Touring 520 | Full service | Sam R. | In service | Today · 2:30 PM | Final drivetrain check |
| WO-2638 Owen Brooks · City Commuter | Brake tune | Jules K. | Parts hold | Oct 21 | Awaiting pad set |
| WO-2635 Priya Shah · Gravel 1x | Drivetrain | Sam R. | Quote review | Oct 22 | Approval · $86 sample |
| WO-2631 Leo Martin · Road carbon | Wheel true | Jules K. | Ready | Today · 4:00 PM | Pickup handoff |
| WO-2628 Ada Lewis · Hybrid 8 | Safety check | Mo T. | In service | Today · 5:00 PM | Adjust headset |
| WO-2623 Noah Reed · Cargo e-bike | Electrical diagnostic | Mo T. | Parts hold | Oct 23 | Confirm compatible part |
Work order sample history · dates and service commitments are fictional.
SERVICE RELATIONSHIPS
Customer book
Keep contact, bike details, and pickup promises together.
| Customer | Bicycle | Last visit | Open ticket | Preference |
|---|---|---|---|---|
| Maya Chen maya@example.test | Touring 520 · steel | Today | WO-2641 | Text when ready |
| Owen Brooks owen@example.test | City Commuter · hybrid | Today | WO-2638 | Call before extras |
| Priya Shah priya@example.test | Gravel 1x · alloy | Oct 18 | WO-2635 | Approval required |
| Leo Martin leo@example.test | Road carbon · 54cm | Oct 14 | WO-2631 | Pickup after 3 PM |
| Ada Lewis ada@example.test | Hybrid 8 · step-through | Sep 28 | WO-2628 | Written estimate |
STOCKROOM · PARTS & MATERIALS
Parts and stock
Sample stock counts and reorder signals.
Brake pad sets · organic
Road + hybrid fit · bin A3
On hand4
Reorder pointLOW STOCK
700c tubes · presta
48 mm valve · bin B1
On hand18
Reorder pointOK
11-speed chain
Workshop standard · bin C2
On hand7
Reorder pointWATCH
Brake cables · stainless
Universal cut-to-fit · bin A5
On hand12
Reorder pointOK
Sealant · 500 ml
Tubeless service · bin D1
On hand3
Reorder pointWATCH
Bar tape · cork
Neutral colors · bin C4
On hand9
Reorder pointOK
CUSTOMER APPROVALS
Estimates and sign-offs
Make requested work and approval status easy to follow.
| Estimate | Work requested | Sample amount | Decision | Owner action |
|---|---|---|---|---|
| EST-081 Priya Shah | Chain, cassette clean, setup | $86.00 | Waiting | |
| EST-079 Owen Brooks | Replacement brake pad set | $42.00 | Parts check | |
| EST-076 Maya Chen | Full service, parts allowance | $145.00 | Approved · sample | Service in progress |
SHOP HEALTH · SAMPLE METRICS
Workshop reports
Illustrative workload and service patterns.
Completed this week
32
Example only
Median turnaround
1.8 days
Example only
Quote approval rate
78%
Example only
Pickup due today
6
Example only
Intakes by weekday
Illustrative ticket count
Project checkpoints
Illustrative rollout sequence
Discovery & intake mapWeek 1 · workshop flow and current tools
Dashboard prototypeWeeks 2–3 · owner review
Operational pilotWeek 4 · sample workflow validation
Training & handoffWeek 5 · target planning estimate